artifactshotTalk to a human. (There's exactly one.)
- Support & refunds
- support@artifactshot.app — replies within 24–48 hours, usually faster.
- Billing questions
- Include the email you purchased with. Checkout, invoices and receipts are handled by Dodo Payments, our Merchant of Record. Refund requests within 7 days of a charge are covered by our refund policy.
- Bugs
- Paste the artifact's HTML (or a minimal version of it) plus what you expected vs. what you got. Fidelity bugs are our favorite bugs — most ship as fixes within days.
- Feature requests
- Genuinely welcome. The roadmap is built from these.
We don't have a phone line, a chatbot, or a ticket portal. Just email, read by the person who wrote the code.